Everything is fine
Customer and club confirm: the event went well.
- The deposit is returned to the customer.
- The club receives its payout (rent and extras minus 10% brokerage fee).
- Both sides stay protected β without long follow-up.
β Back to the GartenFinder homepage
A clear path from booking to payout: the customer searches, finds and pays. The club prepares. After the event, feedback decides whether the deposit is returned and the club is paid β or whether funds stay held for repairs.
The process
The customer finds the right club room and pays rent, extras and deposit securely via GartenFinder.
The club prepares everything for the customer event β room, process and arrangements are clear.
The event takes place. The room is used β GartenFinder holds the money in trust until feedback arrives.
Customer and club report whether everything went well β or whether repairs are needed.
Depending on feedback: deposit returned and club paid β or all funds stay held until repairs are done and the invoice is submitted to us.
After feedback there are two clear paths.
Customer and club confirm: the event went well.
Damage was reported β then all money stays held for now.
Sample booking β amounts for illustration only. Club payout only after positive feedback or after completed repairs.
Customer pays 320 β¬
On payment
GartenFinder (held)
320 β¬
Full amount in trust β no payout to the club yet
All good
Club
198 β¬
90% of rent + extras after positive feedback
All good
Customer (deposit back)
100 β¬
Full deposit returned if nothing is wrong
If damaged
Held back
320 β¬
Until repairs are done and the invoice is submitted to GartenFinder β then deposit difference and remaining payout
The 10% brokerage fee applies only to rent and extras β never to the deposit. Listing rooms stays free.
Open the web app β or go back to the homepage.